Privacy & Cookie Policy

1. Who We Are

The Visit Ilfracombe website is operated by:

Ilfracombe & District Business & Tourism Association (IBTA)

• Email: privacy@ibta.org.uk
• Postal Address: c/o The Landmark, Wilder Road, Ilfracombe, EX34 9BZ, United Kingdom

2. What Personal Data We Collect

We only collect personal data that is necessary for us to provide services, communicate with you effectively, and improve our website and marketing activities.

2.1 Mailing List Subscribers

When you sign up to our mailing list, we may collect:

• Your name (optional)
• Your email address

Purpose: To send occasional newsletters, promotional offers, and updates about Ilfracombe tourism, events, and businesses.

Lawful Basis: Consent — you may withdraw this at any time via the unsubscribe link or by contacting us.

2.2 IBTA Members

If you are a member of the IBTA, we collect:

• Your name
• Business name
• Contact details (email, phone number, and/or postal address)
• Membership status or records

Purpose: To manage your membership, communicate with you, and keep you informed of relevant updates.

Lawful Basis: Contractual necessity and legitimate interests — to manage the day-to-day operation of the association.

2.3 Website Visitors

When you browse our website, we may automatically collect:

• Your IP address
• Browser type and version
• Operating system
• Referring site or link
• Pages viewed and time spent on site

Purpose: For statistical analysis, site improvement, and security.

Lawful Basis: Legitimate interests — to maintain, analyse, and improve the website.

3. Cookies and Tracking Technologies

We use cookies and similar technologies on our WordPress website to improve user experience, analyse traffic, and provide certain functionalities.

Cookies may be used to:

• Ensure the website functions correctly
• Remember your preferences
• Measure performance and usage statistics (e.g. via Google Analytics)

Consent Management

Upon your first visit, a cookie consent banner will appear allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Modify your preferences

You can change your consent settings at any time by revisiting the tab at the bottom right of this website – select ‘Modify’.

Types of Cookies We May Use

Note: You can also manage cookie settings in your own browser.

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to secure your personal data against loss, misuse, or unauthorised access.

Data is stored securely either on WordPress-hosted systems or reputable third-party platforms under appropriate data processing agreements. Access is limited to authorised personnel only.

We retain personal data only for as long as necessary for the purposes set out above.

5. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

• Trusted third-party service providers (e.g. email marketing platforms, analytics providers)
• Authorities where we are legally required to do so

Any data shared is handled securely and only for specified purposes.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request rectification of inaccurate or incomplete data
• Request erasure of your data
• Object to or restrict certain processing
• Withdraw your consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at privacy@ibta.org.uk

7. External Links

Our website may contain links to third-party sites. This privacy policy only applies to websites operated by IBTA. We are not responsible for the content or privacy practices of other sites.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated at the top.